Complete Resumés
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Richard Gaffield-Knight

CAREER SUMMARY:  Four years experience in Website design and development and nine years experience as a computer graphics and desktop publishing specialist for Investment Banking firms.Ongoing and Recent ExperienceConfidential Contract––May 2001 to Present

Website Designer: Responsibility: Website marketing, design and development consultancies as needed. Duties: 1) Pre-production marketing strategy discussions of brand identity; 2) Develop and create original design and mock-up; 3) Build and evaluate prototype; 4) Gather and/or create assets including original graphics; 5) Programming of assets, testing, debugging and evaluation; 6) Launch and ongoing maintenance of new Website. Programming (scripting) languages and applications include: HTML, JavaScript, DHTML, XML, CSS, ASP, JSP and JAVA.

CyberPage Design & Development, Inc. New York––August 1998 to Present
CEO/Design and Development Consultant: Responsibility: Internet marketing, sales, design and development for small businesses. (http://www.cyberpagedd.com). Scripting (programming) languages and applications include: HTML, DHTML, CSS, JavaScript, JAVA; Macromedia’s UltraDev Dreamweaver, ASP, Fireworks and Flash; Adobe PhotoShop, Illustrator, ImageReady, Corel Draw and others as needed.

Trading Technologies, Inc. New York––August 2000 to May 2001

Senior Website Developer: Responsibility: Develop, organize, and manage the creative development and overall content of TT internal and external web sites. Duties: 1) Content update, design and graphics of external Website (http://www.cyberpagedd.com/TT_www/index.html); 2) develop and build new Website from rebranding concept to fully functional Corporate site designed by David Uozumi; 3) refresh external Website content to ensure accuracy and timeliness of information and images; 4) analyze traffic to external Website and recommend any necessary programming changes; 5) monitor and report server traffic and trends; 6) answer or forward website-related e-mail questions from users; 7) provide Website technical support, if required; and 8) participate in TT employee Website training. Other accomplishments:Set-up of Linux 6.0 and Windows 2000 web servers running Apache and Internet Information Services (ISS), respectively

Lehman Brothers New York––January 1996 to August 2000

Creative Services Computer Graphics Specialist: Responsibility: Production of presentation graphics for investment banking purposes, working closely with analysts on time sensitive jobs. Applications included Word, Excel, PowerPoint and Visio on NT 4.0 system. Accomplishment: Assembled a 40-page flip book containing Lehman Brothers presentation template “company profile” formats and other tips to help train summer associates, first year analysts and others.

CS First Boston New York––April 1992 to January 1996

Presentation Technologies Center and Offsite: Applications as above.

Education
United Digital Artists / New York / Web Design Certificate / Spring-Summer 2000

State University of New York  /Binghamton, New York  / Master of Arts/Theater  / 1991 to 1994

Empire State College  /New York, New York  /Bachelor of Professional Studies / 1990 to 1991

American Academy of Art  /Chicago, Illinois /Courses: Advertising Art and Graphics / 1961 to 1962

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Bruce A. Gaffield


CAREER SUMMARY:  Utilized and expanded my knowledge base and working experience of Web creation, design, development and programming, while advancing position responsibilities in a team environmentOngoing and Recent ExperienceIntel Corporation Platform Appplications Engineering––May 2001 to Present

Website Designer: Responsibilities:1) HTML, ASP knowledge with working knowledge in SQL, ASP, JavaScript, VB Script; 2) Certified to publish technical documents and HTML/ASP pages to the external Website– http://developer.intel.com/design/; 3) Communicate and coordinate information with employees located at numerous Intel sites including but not limited to Pacific Rim, USA and Europe; 4) Enable Controlled Country access to the internal Website by closely working with support personnel; 5) Volunteer instructor for Intel U class "Web Publishing @ Intel Overview," 6) Key participant in product launches and existing product upgrade launches.

Webmaster: Responsibility: 1) Maintain Marketing intranet Website–http://iapor.intel.com/; 2) Correct broken links on developer site weekly (daily for new product); 2) Respond/React to end-user questions/suggestions/issues received regarding the developer site from the external (http://www.intel.com/) site in a timely manner; 3) Run weekly intranet website usage statistics

Intel Corporation Processor Development Labs––1998 to 2000

Material Specialist III: Responsibility: 1) Documented existing general procedures; 2) Created and maintained web page for department; 3) Supported launch for 1 GHz processor, Merced chipset group and Willamette/Foster product groups and others; 4) Supported engineering requirements in the areas of receiving, shipping, freight tracking; 5) Worked with multiple sites, domestic and international, to expedite material to support product testing and launch; 6) Worked closely with marketing, planning, product and mechanical engineers

Personal Computers and Servers Manufacturing––1996 to 1998

Material Specialist III: Responsibility:1) Created and maintained web page for the Raw Materials warehouse; 2) Documented all warehousing procedures and controlled revisions on-line; 3) Procedure content expert in all warehouse functions; 4) ISO audit guide for the semiannual ISO 9002 audits; 5) Internal quality auditor for PCSM on the Dupont site; 6) Instrumental in regards to personnel training during the site start-up; 7) Member to the PCSM training group Intel

Oregon Systems Manufacturing––1995 to 1996

Material Specialist II: Responsibility:1) Inventory Control, Cycle Count and Reconciliation; 2) Worked closely with Finance and Planning departments in order to support system manufacturing; 3) Ordered material from the off-site warehouse in a timely manner in order to support system manufacturingBenchmark Electronics, Beaverton, OR––1991 to 1995

Stock Clerk/Receiving Inspection/Final Inspection: Responsibility: 1) Created procedures to be used in the receiving, shipping and stock areas and trained all new personnel; 2) Inspected material after receipt before issuance to the stockroom; 3) Performed final QA inspection on all boards built on the manufacturing floor.EducationIntel University 1995 to Present
  • Active Server Pages / April 2000
  • Dreamweaver (Executrain) / October 1999
  • Web Developer Boot Camp / May 1999
  • FrontPage 97/98 / August 1997/February 1999
  • Information Mapping / January 1997
  • ISO 9002 Internal Auditor Training / October 1996
  • WA Spec Writing Techniques
Professional References Available

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Chris Gaffield
CAREER SUMMARY: Eight years involvement as a Software Quality Assurance leader and innovative team member.

Ongoing and Recent Experience Current

Employment Confidential––February 26th, 2001 to Present

Software Quality Assurance Manager
Responsible for building a QA organization, defining and implementing necessary processes and overseeing all QA related activities within the company. QA related activities include, but are not limited to, all Software, Documentation, Release Control and Source Control procedures within the company.

Duties & Responsibilities (include, but not limited to): 1) Definition, implementation and ongoing management of a QA department (recruiting, interviewing and hiring); 2) Definition, implementation and ongoing management of a formal QA life cycle process; 3) Definition, implementation and ongoing management of a release control process; 4) Implementation of a defect tracking system; 5) Oversee the creation of formal test plans and formal test base batteries; 6) Oversee the implementation of regression test batteries; 7) Project scheduling and tracking within the QA Organization; 8) Key contributor to product requirements; 9) Key contributor to User interface design and evaluation; 10) Level of understanding and fluency with all functional areas involved in the product development, deployment and support process.

I-Mind Education Systems––March 20th, 2000 to February 23rd, 2001

Software Quality Assurance Manager

Management
: 1) Hired, trained and managed SQA department staff; 2) Oversaw aggressive product test schedules.

Implemented and Managed: 1) Defect Tracking system using M/S Access; 2) Introduced defect tracking tool to company; 3) Test Planning and other SQA requirements, i.e., databases and documents

Achievements: 1) Introduced Quality Assurance processes and policies to the company; 2) Introduction of Stress / Load Testing to company; 3) Released 4 products and maintained reviewed over 20 deployments in 8 week period; 4) Developed and maintained SQA compatibility lab; 5) Introduced test automation to test process; 6) Managed outsourcing of stress / load testing from gathering bids to final results.Mattel Interactive, Inc. / The Learning Company / Mindscape, Inc.

Software Quality Assurance Manager

Management 1994 to 2000: 1) Built and managed a team of 20–40 SQE engineers for over 4 years; 2) Quarterly Reviews and Consultations of Project Lead Staff; 3) Oversaw high volume testing cycles; 4) Managed products internally and externally developed projects.

Implemented and Managed: 1) Test Planning and Risk Analysis: 2) Software Bug Tracking Database; 3) Test Case / Use Case Database; 4) Release Criteria and various sign-off procedures; 5) Design Meeting Involvement and Design Review; 6) Benchmarking/Stress/Compatibility testing stations and product application; 7) Print and “Golden” machine testing labs.

Achievements: Organized and Mediated “Group Discussions” of Quality Assurance Staff of over 30 participants that promoted learning and theory of common SQA practices. Releasing highest possible software on time and within budgetEducation
  • Software Testing Analysis and Review Conference Attendee ‘98/’99
  • Construx “Real World Testing” Seminar February 2000
  • Computer Learning Center 1992: Computer Programming
  • Mt. Hood Community College 1982: Accounting Technology